Friday 15 April 2016

SECURITY AUDIT AND ITS ADVANTAGES



A security is one of the systematic approach and evaluation of the security of the company’s information system by measuring how well it confirms to a set of established criteria. Network security audit determines the shortcomings on your network. The approach is quite critical for a business, as it is quite sensitive or critical. The network cannot be adequately protected if you do not know what type of vulnerabilities ore security holes exists on the network.
Security auditing and assessing the network is not a onetime event. The process should be ongoing. It is because the networks are charging as new devices are being added and configurations are changed. To be honest the software’s are also updated. With any type of security assessment the network layout must be first to be determined.
The network security audit must accurately determine the particular extent or topology of the business network. This includes the type of device, the operating system in usage on the devices at the same time the updates that have been applied as said by individuals providing managed services in Fredericton.



Without this particular information, a network security audit is of little value as you cannot be sure to have completed a security assessment of the entire network layout must first be determined. The network security audit must meticulously determine the extent of topology of the business network. Also one must determine what the critical information assets are and where they are located on the network as said by individuals providing IT helpdesk Fredericton.



Advantages of network security audits:

Ø  Running service- Any services that are running on a network device can be used to attack a system. A solid network security audit would help you in identifying all service and turn off any unnecessary services.
Ø  Open ports- A network security audits will help you in identifying all open ports on network device and just like running services; all the unneeded ports should be closed in eliminating the possibility of being used to attack a network device.

Ø  Open share- Any open share can be exploited and should not be used until and unless there is some essential business purpose for it.

IT and Managed Services Leading To Ultimate Customer Satisfaction



If you have 100% satisfied customers then you are the winner. But if you don’t have it then you must try hard and improve you performance in the field of customer satisfaction.

Client satisfaction is essential to achieve success in any business. According to a recent study, around 89% of clients prefer to switch to another competitor if their experience with a particular business is not satisfactory.


Fortunately, we have experts and technologies to take care of the issue. By providing fully managed services you can prevent your clients from IT disaster. There are several IT companies who cater IT helpdesk Fredericton and managed services in Fredericton. But how many are known to retain their clients by providing quality and professional services.

Why would clients stay back with you unless you deliver what they expect? There is couple of managed services which is essential to provide to eliminate critical issues and error. These are:

·         Server Maintenance
·         MS Office Critical Updates
·         Anti-Spam and Anti Spy Ware Updates
·         Professional and Unrestrained Online Support
·         Managed Security Services
·         Server Management and Maintenance


There are many more things which need to be taken care of to ensure the clients about top-notch IT servers.
Why don’t you provide a little extra technical support to your client? They might have a lot of queries. It is your responsibility to make them understand and solve all their queries. Build a technical IT helpdesk team and speak to your customers.

Are you sure that your clients want prompt technical support as well as reduce their costs? They offer them IP telephony services. In Fredericton, most IT Managed Service providers are providing this services which help in reducing costs and eliminates long distance charges. Your clients must be making lot of conference calls. In such cases, IP telephony would be the best possible options for them. The best part is that one can access video conference, faxes and voice mails using their desktop.

There are companies which also offer service like web hosting in Fredericton. They ask the client to invest a little and the entire set-up will be handled by professionals.


Be it professional managed services or web hosting in Fredericton, it is always wise to invest on a reliable IT company. Call one and talk to the professionals. They must be running IT helpdesk services as well!

Enhance Your Business with IT Helpdesk Services



In this current era of globalization, every business is adopting various means to remain in the competition as well as to expand the services of their company. Furthermore, when a product is being launched by a business then various issues arises that needs to be administered and that to properly. In that case, customer satisfaction is one of the major aims of every business and this where it helpdesk Fredericton comes in to solve the issues by providing the best support service. Moreover, it becomes very easy to pay attention to the grudges as well as problems of the customers by availing helpdesk services.

Different companies need human resources to provide a quality customer service so that they can solve the issues of their clients in a better and simple way. With the help of an automatic system that is the help desk can easily assist reduce valuable manpower and even with better efficiency. Also, it is easier to deliver a quick solution and that too automatically. The live help desk is, therefore, the best way to provide the best and the fastest solution to the person on the other side. In many times, the customers forget to read the user manual and that is when they start asking a silly question to the consultants. A successful online business can be best run by the help of automated solutions to ensure the best customer satisfaction.



With the help of the helpdesk system, you can actually relax while the system is going to answer to any issues for every hour of day and night. This service desk is given by companies through a toll-free number where the customer calls to get their problems sorted out. This actually helps the customer to choose the kind of problem that he or she is facing and thereby choose the options to get the solution to the problem quickly. Another significant feature of helpdesk services is that it provides for records allocation for the best interest of the business. 
In the contemporary times, there are lots of agencies who provide services of IP telephony Fredericton along with services of it helpdesk at the same time. Hence, if you are willing to enhance the services as well as the smooth functioning of your business then do not hesitate to avail of the benefits of IT helpdesk services.





Summary: the given blog helps us to understand the benefits of it helpdesk Fredericton for a business located in that area. It also illustrates the various aspects of it helpdesk that acts as an easy solution for customer issues for any kinds of businesses. We also come to know about the cost-effectiveness of it helpdesk as well as the fast paced features of this system.